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Technology, Media and Telecommunications

Country Managing Director

Our client is a Pan-African provider of cloud and carrier-neutral colocation data centre services. They are now looking for a Country Managing Director for Kenya.

Location
Nairobi, Kenya
Ref
PR/010095
The Role

The Country Managing Director Kenya is responsible for the local country P&L and country operations, inclusive but not limited to, Finance, HR, Sales, Marketing and Operations with a view to achieving maximum return on investment and economic success that is in line with the overall company strategy. He/ She works closely with the HQ Management Team and leads the local management team by providing strategic direction for the country office and ensuring it is aligned with overall business strategy. As a country business leader, the Managing Director will be responsible for ensuring the overall success of the Group’s services and effectively managing & developing the local country team.

Responsibilities
  • Provide clear direction and leadership for the local country organization
  • Provide clear direction for the sales efforts to meet and exceed the Group’s local and overall revenue, expenses and margins.
  • Maintain overall responsibility for all business processes and fiduciary duties within local country.
  • Develop and communicate sales planning, development and monitoring.
  • Develop, drive and execute the local and overall strategic plan.
  • Develop and maintain direct relationships with major customers.
  • Develop the overall sales results and profitability of the country; meet/exceed KPIs.
  • Responsible for business planning in country.
  • Work with counterparts to promote standardization across the countries aimed at making processes work more efficiently in each of the functional areas.
  • Create a strong impact at an executive level and build strong credibility in the long term to execute the local business.
  • Manage effectiveness of local teams
  • Coach, develop and motivate employees to achieve both individual and company objectives.
  • Lead people development and performance management at the country level.
  • Build and lead a sales force.
  • Deal with day-to-day issues arising from country operations.
  • Manage the administrative processes for the local market.
  • Encourage and motivate the local team.
  • Empower employees, give positive and constructive feedback on a regular basis while acknowledging and celebrating team accomplishments.
  • Provide clear direction and guidance and coaching for local country teams.
  • Lead and take responsibility for the performance of the business as well as employees.
  • Identify, attract and retain the talent required to implement and drive forward ambitious plans.
  • Ensure adherence to local regulations
  • Responsible for ensuring adherence to local Health & Safety (regulations).
  • Responsible for ensuring compliance with local laws and regulations.
  • Ensure optimal functioning of sales & marketing processes
  • Develop and drive the corporate strategy to ensure customer satisfaction and responding to identified customer needs by driving necessary improvement programs.
  • Provide market input and direction to the forward development of new capabilities and business opportunities.
  • Understand customers and company’s profitability and key business drivers, focusing on profit opportunities.
  • Build and develop tight and long-lasting relationships with customers and proactively establish new client relationships.
  • Understands customer requirements and translate these into profitable solutions for both the customers and the company.
  • Understand customers’ businesses, markets and industry sectors.
  • Align the organization towards meeting or exceeding customers’ needs.
  • Support the management of key/large accounts.
  • Monitor customer satisfaction and customer retention.
  • Manage the financial and operational aspects of the local country organization
  • Ensure that all activities meet with organizational requirements for quality management, legal stipulations, environmental policies, security and general duty of care.
  • Measure and track key business results and processes against set targets and against the competition.
  • Monitor and follow up on construction and administration of build outs and implementation of sites.
  • Negotiate with clients, suppliers, regulatory bodies, lawyers, partners, etc. at the highest level.
  • Monitor processes to measure efficiency, keep costs in line and control the value chain.
  • Make budgetary assessment and planning, including forecasting.
  • Maintain full overview of local operations
  • Maintain operational and service level excellence.
  • Grasp new technologies and the emerging trends in the market.
  • Drive all business processes and fiduciary duties within the local country.
  • Additional duties and responsibilities:
  • Assume special projects and assignments; this will include taking responsibility for pilot projects for potentially group wide implementation. This will require an appreciation and understanding of operating in different environments and how the parameters of a pilot need to be defined and measured.
Requirements
  • University degree in Business, Finance and/or Marketing.
  • A minimum of 10 years of experience in Business Development and/or Sales and Finance in a corporate organization
  • Experience in leading teams and managing budgets is required.
  • Extensive experience in the telecommunications or technology sector.
  • Management experience in a director role is an added advantage.
Core competencies
  • Ability to develop effective & sustainable business strategies in order to grow the country organization.
  • Ability to provide leadership and direction to local teams and to build, motivate & develop individual team members to achieve business targets.
  • Strong entrepreneurial and networking skills with a view to maximizing results and building long-term customer relations.
  • Ability to deliver the highest level of customer service.
  • Outstanding interpersonal skills and the ability to communicate ideas and concepts clearly and convincingly.
  • Language Fluency in English is essential.

Since 2007 Millar Cameron has specialised in sourcing leadership and keyperson talent across a number of industries, including agribusiness, international development, industrial, consumer, financial and professional services, private equity, and technology, media and telecommunications. Our mission and purpose is to positively contribute to the development of Africa, and other emerging markets, through the provision of people.

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