Skip to content Our approach to client service
Every client is different and every brief is unique to the country, city, organisation and culture we recruit into. Our service is bespoke, underpinned by attention to detail and our trusted process.
Everything we do is underpinned by diligence – a constant and earnest effort to achieve the end goal in the best interests of both clients and candidates.
Our service comprises five steps, each tailored to suit the specific needs of our clients.
1. Define
A detailed meeting to begin the process is vital, as it allows us to understand every aspect of the role, including capabilities, background, culture and competencies of the desired executive. This enables us to develop a comprehensive role description, determine the search priorities and parameters, and the criteria against which all applicants will be measured.
2. Develop
We will work with you to identify the companies, industries and geographies you particularly want to target, which, augmented by our market knowledge, will inform our outreach strategy. We will action a combination of research, direct headhunting, source referrals, our own networks and established talent base to create a comprehensive longlist. We will communicate with you regularly to discuss our search insights and calibrate our list of targets.
3. Engage
We carry out rigorous due diligence on all of our candidates and conduct competency-based interviews to assess their potential fit within your organisational structure. All questioning is bespoke to the role and we ensure all aspects discussed during the definition process have been explored, before we draw up our shortlist.
4. Present
We will provide you with a pack comprising personal profile, interview notes, full compensation information, and a detailed resume, for every shortlisted candidate. Our reasons for inclusion will be discussed in full. We will remain involved through the selection process, including preparing and debriefing our candidates through the interview process.
5. Close
Once the preferred candidate is identified, Millar Cameron will conduct detailed reference reports, and can provide background checks and psychometrics, when required. We will offer support and counsel through the offer and negotiation stages leading to the successful outcome.
Meet our team
As Africa specialists, our consultants have in-depth knowledge of the employment markets in the cities and countries they work in and understand the nuances, special features and challenges of each.
Let's talk
If you would like to talk to a member of our team about your next senior hire, a recent application or anything else, please get in touch. We look forward to speaking with you.
