Business Services Manager

Green Resources AS is East Africa’s largest forest development and wood processing company. The company manages approximately 38,000 ha of plantation forest in Mozambique, Tanzania and Uganda.

About the role 

GRAS is seeking a skilled, experienced and motivated Business Services Manager (BSM) to join their team and contribute to their mission.

Partnership with the Country Manager

The Business Services Manager will act as a strategic partner to the Country Manager, supporting him with corporate requirements of the business. This partnership is essential to allow the Country Manager to focus on operational and commercial management and decision-making. Key aspects of this partnership include:

• Strategic Support: Providing financial and administrative insights to inform strategic decisions.
• Operational Efficiency: Streamlining processes and systems to enhance operational efficiency.
• Compliance and Governance: Ensuring all corporate governance requirements are met, safeguarding the company’s integrity and reputation.
• Communication: Facilitating effective communication between departments and senior management.
• Financial Strategy: Collaborating on the development and execution of financial strategies that support the company’s long-term objectives.

Key responsibilities

Role Overview

The role of Business Services Manager (‘BSM’) heads the finance and administrative functions for SHI and GRL. He/She holds a crucial role within our corporate structure.

The BSM will oversee the Environmental & Social Department, Human Resource Department, IT Department, and Finance Department. Additionally, they will handle a substantial portion of the company’s corporate reporting requirements, including ensuring legal compliance.

Responsibilities and Departmental oversight

Each department listed below is headed up by a HoD who handles the day to day activities of this department with oversight and control provided by the BSM.

Finance Department

• Direct financial planning and strategy, including budgeting, forecasting, and financial reporting.
• Ensure compliance with financial regulations and standards.
• Manage financial risks and opportunities, providing strategic advice to senior management.
• Analyze financial performance, identifying areas for improvement and leading initiatives to drive business growth and efficiency.

Human Resource Department

• HR strategy and operations including recruitment, onboarding, performance management, and employee relations.
• Payroll management.
• Develop and implement HR policies and procedures to ensure legal compliance and best practice.
• Oversee employee benefits programs and ensure effective communication of benefits to staff.

Environmental & Social Department

• Oversee the implementation of environmental and social policies and procedures.
• Ensure compliance with relevant environmental regulations and standards.
• Manage initiatives aimed at improving the company's sustainability footprint.
• Track and report data related to the company’s Sustainability Reporting Framework.

IT Department

• Manage IT infrastructure, ensuring systems are secure, reliable, and efficient.
• Oversee IT support services, providing guidance and leadership to the IT team.
• Implement and maintain IT policies and procedures, ensuring compliance with industry standards and regulations.

Corporate Reporting and Legal Compliance

• Prepare and deliver comprehensive corporate reports to stakeholders, including financial, operational, and strategic insights.
• Ensure all corporate reporting requirements are met in a timely and accurate manner.
• Maintain up-to-date knowledge of legal and regulatory requirements, ensuring the company remains compliant.

Sales Support

• The role is not client facing and does not have marketing elements however it may be that the incumbent will support the Marketing Department with documentation for exports.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At Millar Cameron, we are dedicated to supporting our clients in building and supporting diverse and inclusive workplaces and culture, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Since 2007 Millar Cameron has specialised in sourcing leadership and keyperson talent across a number of industries, including agribusiness, international development, industrial, consumer, financial and professional services, private equity, and technology, media and telecommunications. Our mission and purpose is to positively contribute to the development of Africa, and other emerging markets, through the provision of people.